Owner’s representative and hotel asset management for hotels, resorts and golf clubs
Asset management, alongside the management team.
Owner-Side Asset Management™
Owner-Side Asset Management™
The owner of a hotel, a resort or a club receives budgets, forecasts, CAPEX requests and explanations from the people who run it. We act as the owner’s representative for hotels, resorts and golf clubs in Spain and Southern Europe, and we read those figures as people who have run the asset: what is happening at reception, in the kitchen or on the course behind every variance. We work alongside the management team so that owner and operator read the asset the same way. Management teams gain from it too: their work is explained and supported in front of the owner.
Monthly asset review
Prepared each month with the general manager: results, budget and what lies behind each variance.
Budget review
The annual budget read line by line against the plan agreed for the asset.
CAPEX requests
Every request reviewed for what it fixes, what it earns and what it will cost to maintain.
Owner reporting
Clear reports for the owner, the board or the family office, written in operating terms.
The operator relationship
Owner and operator working from the same numbers, with differences raised early and settled on evidence.
Scope can include
- Owner representation
- Owner and operator alignment
- Owner reporting
- Budget review
- CAPEX control
- Operational diagnosis
- Commercial strategy
- Governance
Typical deliverables
- Monthly asset review
- KPI and performance dashboard
- Joint performance review
- CAPEX review memo
- Quarterly owner review
- Three, five and ten-year investment and maintenance plan
When clients call us
- When a third-party operator runs the asset
- When the asset is below its potential
- Before a sale, refinancing or expansion
- When operations need translating for a board or family office
Start with one defined piece of work
Most engagements begin with one defined piece of work, with its scope and fee agreed in advance. The deliverable is an Owner Decision Report, written for the owner, the board or the investment committee that has to act on it.
- The question, in one sentence
- What is happening in the asset, and why
- What it means for the owner
- Options and their consequences
- Recommendation and next steps, with names and dates
- Main risks, and the information still missing
To prepare it we ask for the essentials: type of asset and its uses, two years of revenue and costs by business line, CAPEX completed and planned, the management model and what has already been agreed.